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Use CasesEvent Management

Use case · Fresenius Kabi, live Zoom webinar

IDDSI in Clinical Practice: a live webinar, designed end to end

For Fresenius Kabi we designed and developed every touchpoint of a live, CME-accredited Zoom webinar on IDDSI and patient safety, from the first invitation to the certificate.

Client
Fresenius Kabi
Format
Live Zoom webinar
Date
April 22, 2026, 9:00 AM – 1:15 PM
Accreditation
2 CME hours, SCFHS

At a glance

One webinar. Every touchpoint.

Five speakers, six sessions and two accredited CME hours, carried by nine touchpoints we designed and developed.

5
speakers
6
sessions
2
CME hours, SCFHS-accredited
9
touchpoints designed
  1. 01Before the webinarInvite and remind
  2. 02On the dayLive on Zoom
  3. 03After the webinarRecording and certificate

Stage 01 · Invite and remind

Before the webinar

An invitation with the speakers, learning objectives and agenda, a landing page to register, and a reminder with calendar links.

  • For HCPs
  • Invitation email
  • Landing page
  • Registration
  • Reminder email
  • Outlook and Google Calendar
The invitation email on a phone: The Essential Piece for Patient Safety, the date, five speakers and the learning objectives
Invitation, on mobileSpeakers, objectives and the CME seal
A follow-up email on a phone: the programme, the certificate and how to join
Follow-up, on mobileThe programme and the certificate, in one read

Stage 02 · Live on Zoom

On the day

A “we are live” email took HCPs straight into the session on Zoom, and a Q&A page carried their questions to the speakers.

  • For HCPs
  • Live-now email
  • Zoom session
  • Q&A page
The live Q&A page on a tablet: one question on screen at a time, under the Fresenius Kabi mark
Q&A pageOne question at a time, on the big screen

Stage 03 · Recording and certificate

After the webinar

The landing page turned into the recording, attendees got their recording and certificate, speakers got their own thank-you, and every attendee could download an SCFHS-accredited certificate.

  • For HCPs and speakers
  • Recording page
  • Thank-you emails
  • Certificate of attendance
  • SCFHS accreditation

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